Privacy Policy

Account details you give us when you sign up (name, email, business name). Login is email and password, or an email magic link / one-time code. Job and schedule data you put on the board (houses, times, who is assigned). Billing details handled by Stripe when you pay. Device and log data needed to keep the app running (IP, browser, timestamps). SMS numbers you add for crew or client reminders.

To run your board: sign you in, show jobs, assign the crew, send invoices, and fire SMS reminders you turn on. To keep the product up (security, abuse prevention, basic diagnostics). To email you about the account you asked for. We do not sell your data. We do not use your crew or client list for ads.

The product app uses cookies so you stay signed in on app.getcleanbook.com. The marketing site uses Fathom Analytics (page views, no advertising cookies). Fathom is not on the product app. You can block non-essential storage in your browser; the board still works for signed-in owners.

We keep account and job data while your account is open and for a short period after you close it, so you can export or we can finish billing. Stripe keeps payment records under its own rules. Logs rotate on a shorter cycle. Ask us to delete account data and we will, except where the law requires a keep.

You can delete your account in the product: More → Account → Delete account on iPhone, or Settings → Account → Delete account on the web (client portal: Account). The confirmation lists what will be removed. Your login is deleted in the app. If you are the only owner of a business, that business and its schedule, clients, crew logins, and invoices are deleted, and any Cleanbook subscription for it is canceled. Crew and extra owners lose only their own login. A portal login goes away; the cleaner keeps the client record. Stripe keeps payment records required for taxes.

Questions about privacy: support@getcleanbook.com. Product lives at app.getcleanbook.com. Marketing site: getcleanbook.com. Same inbox is on Support. The rules for using Cleanbook are in the Terms of Service.